Pacific Apparel
HomeEmbroiderySilk Screen
SpecialtiesCatalogFrequently Asked QuestionsContact Us

Please find frequently asked questions and answers below. If we have not answered your question please contact us today.

1. Do you have a minimum order requirement?
There is no minimum order for embroidery and a 48 piece minimum for silkscreen.

2. What is the turnaround time?
Turnaround time is seven to ten working days once artwork is approved. Please note that we love rush orders, and will do our best to accommodate every request.

3. What forms of payment do you accept?
We accept Visa, Mastercard, American Express and company checks.

4. How should I prepare and deliver my artwork?
Please email your artwork to info@pacapparel.com in jpeg or eps format.

5. Will I see what my design looks like before it gets printed?
Absolutely, artwork will go through a final approval process prior to us starting to produce the order.

6. What is your payment policy?
We require 50% deposit at the time the order is placed. The remainder of the balance is due when product is picked up or delivered.

7. What is your policy on canceling orders?
15% restock fee and shipping costs.



Homepage | Embroidery | Silk Screen | Specialties | Catalogs | FAQ | Contact